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• Acto Informatisering
• XEROX Office Services
• ISM-portal
• Priox Service Management Group

• ASL Foundation

• Ned. Ver. v. Doelmatig Onderh.
• Business Continuity Planning
• Ned. Ver. voor Serv.mngmnt
• Serv. Management 365 / Ithaca
• Service Mngmnt mag. / Ithaca
• Service Mngmnt / Vogelzang
• Wikipedia

• Axios Systems

• Geen - maar ICT Serv.
• Contractmngmnt / ICT Issues
• ICT Issues
• Opstellen / Abraxax
• Toolkit
• OutsourcingSLA.com
• Wikipedia

• ITIL Practitioner / BVO
• IT Service Manager / EXIN
• EXIN-certificaat
• ITIL Serv. Mnger / Suerte
• ITSDM / Delft TopTech
• ITSM Academy
• ITSM / Dirksen
• SM / Lemniscaat Sch. of Man.

• Itil Books
• Wikipedia

• IcT manager magazine
• COMGE, Ver. v. IT managers
• Cisco Total Service Management
• Best Practices in 2007
• ICT-Office
• Informatie
• ItSMFnl portal
• IT Governance Institute
• IT Beheer Magazine
• Procesverbetering / Schilt

• Belgian Maintenance Ass.
• Kennisdatabank / BEMAS
• Traffic mach. / FreePatentOnline

• Aut. Serv. Mngmnt / Krumrie
• Customer Rel. Mngmnt
• Serv. f. Aut. Industry / Accenture